{"id":8032,"date":"2024-06-14T12:14:00","date_gmt":"2024-06-14T10:14:00","guid":{"rendered":"https:\/\/tech4access.com\/?p=8032"},"modified":"2024-09-05T14:28:56","modified_gmt":"2024-09-05T12:28:56","slug":"g4a-conformite-rgpd-ue","status":"publish","type":"post","link":"https:\/\/tech4access.com\/fr\/g4a-conformite-rgpd-ue\/","title":{"rendered":"Google Analytics 4 est-il conforme au r\u00e8glement RGPD de l&rsquo;UE?"},"content":{"rendered":"\n<p>La confidentialit\u00e9 des donn\u00e9es est une question cruciale \u00e0 l&rsquo;\u00e8re num\u00e9rique, en particulier pour les entreprises op\u00e9rant dans l&rsquo;Union europ\u00e9enne (UE). Avec l&rsquo;introduction de Google Analytics 4 (GA4), la question se pose de savoir si cette <strong>nouvelle version de l&rsquo;outil d&rsquo;analyse de Google est conforme au r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD) de l&rsquo;UE<\/strong>.<\/p>\n\n\n\n<p>Cet article explore les principaux aspects de GA4 par rapport au RGPD, en \u00e9valuant sa conformit\u00e9 et son statut actuel, ainsi qu&rsquo;en compilant les questions juridiques de non-conformit\u00e9 qui ont \u00e9t\u00e9 soulev\u00e9es dans divers pays et les implications qu&rsquo;elles ont eues pour les organisations publiques et priv\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quels sont les aspects de Google Analytics 4 \u00e0 prendre en compte?<\/h2>\n\n\n\n<p><strong>Google Analytics 4 est la derni\u00e8re version <\/strong>du c\u00e9l\u00e8bre outil d&rsquo;analyse web de Google. Contrairement \u00e0 son pr\u00e9d\u00e9cesseur, Universal Analytics, GA4 est con\u00e7u pour se concentrer sur l&rsquo;<strong>analyse des \u00e9v\u00e9nements et fournir une vue plus compl\u00e8te du parcours de l&rsquo;utilisateur <\/strong>sur plusieurs plateformes et appareils. Cette focalisation sur les donn\u00e9es \u00e9v\u00e9nementielles <strong>permet aux entreprises d&rsquo;obtenir des informations plus d\u00e9taill\u00e9es sur le comportement des utilisateurs.&nbsp;<\/strong><\/p>\n\n\n\n<p>Par le pass\u00e9, <strong>Google Analytics a connu des probl\u00e8mes de conformit\u00e9 avec le r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD) <\/strong>de l&rsquo;UE. Compte tenu de ces ant\u00e9c\u00e9dents, les entreprises priv\u00e9es et les administrations publiques se demandent si la nouvelle version de l&rsquo;outil de Google r\u00e9p\u00e9tera les m\u00eames erreurs ou si elle sera enfin conforme au GDPR europ\u00e9en.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que le RGPD?<\/h2>\n\n\n\n<p>Le <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/FR\/TXT\/HTML\/?uri=CELEX:32016R0679\" target=\"_blank\" rel=\"noreferrer noopener\">r\u00e8glement 2016\/679<\/a>, ou \u00e9galement connu sous le nom de RGPD , est une l\u00e9gislation de l&rsquo;UE <strong>con\u00e7ue pour prot\u00e9ger la vie priv\u00e9e et les donn\u00e9es personnelles des <\/strong>citoyens europ\u00e9ens. Cette loi <strong>est entr\u00e9e en vigueur le 25 mai 2018 <\/strong>et fixe des exigences strictes pour la collecte, le traitement et le stockage des donn\u00e9es personnelles.<\/p>\n\n\n\n<p>Les principaux domaines d&rsquo;action du GDPR sont le consentement de l&rsquo;utilisateur, le droit d&rsquo;acc\u00e8s et de rectification, et l&rsquo;obligation de signaler les violations de donn\u00e9es.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Caract\u00e9ristiques et conformit\u00e9 au RGPD<\/h3>\n\n\n\n<p>GA4 introduit plusieurs nouvelles fonctionnalit\u00e9s qui am\u00e9liorent les capacit\u00e9s d&rsquo;analyse des entreprises, tout en cherchant \u00e0 se conformer au RGPD. Ces fonctionnalit\u00e9s comprennent l&rsquo;<strong>analyse bas\u00e9e sur les \u00e9v\u00e9nements, l&rsquo;int\u00e9gration avec Google Ads, la mod\u00e9lisation pr\u00e9dictive, ainsi que des outils de contr\u00f4le et de confidentialit\u00e9 des donn\u00e9es.<\/strong><\/p>\n\n\n\n<p>En outre, l&rsquo;un des changements les plus importants est l&rsquo;<strong>anonymisation automatique des adresses IP des utilisateurs<\/strong>, ce qui signifie qu&rsquo;elles ne sont pas stock\u00e9es dans les journaux. En outre, le GA4 permet aux entreprises de d\u00e9finir des p\u00e9riodes de conservation des donn\u00e9es personnalis\u00e9es, ce qui facilite la suppression des anciennes donn\u00e9es et permet ainsi de se conformer aux r\u00e8gles de conservation des donn\u00e9es du RGPD.<\/p>\n\n\n\n<p>Il fournit \u00e9galement des <strong>outils pour g\u00e9rer le consentement des utilisateurs<\/strong>, en veillant \u00e0 ce que les donn\u00e9es ne soient collect\u00e9es qu&rsquo;aupr\u00e8s des utilisateurs qui ont donn\u00e9 leur consentement explicite. Google fournit une documentation claire sur <strong>la mani\u00e8re dont les donn\u00e9es sont utilis\u00e9es et trait\u00e9es dans GA4<\/strong>, ce qui aide les entreprises \u00e0 se conformer aux exigences de transparence du RGPD.<\/p>\n\n\n\n<p>Voici quelques-unes de ces exigences:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Consentement explicite<\/strong>: les entreprises doivent obtenir le consentement clair et explicite des utilisateurs avant de collecter leurs donn\u00e9es personnelles.<\/li>\n\n\n\n<li><strong>Droit \u00e0 l&rsquo;oubli<\/strong>: les utilisateurs ont le droit de demander que leurs donn\u00e9es soient effac\u00e9es.<\/li>\n\n\n\n<li><strong>Transparence et acc\u00e8s<\/strong>: les entreprises doivent \u00eatre transparentes sur l&rsquo;utilisation des donn\u00e9es et permettre aux utilisateurs d&rsquo;acc\u00e9der \u00e0 leurs propres donn\u00e9es.<\/li>\n\n\n\n<li><strong>S\u00e9curit\u00e9 des donn\u00e9es<\/strong>: les entreprises doivent mettre en \u0153uvre des mesures de s\u00e9curit\u00e9 ad\u00e9quates pour prot\u00e9ger les donn\u00e9es \u00e0 caract\u00e8re personnel.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">RGPD: un cadre juridique strict<\/h2>\n\n\n\n<p>Les probl\u00e8mes de non-conformit\u00e9 de <strong>Google Analytics <\/strong>ont commenc\u00e9 avec l&rsquo;arr\u00eat Schrems II qui a invalid\u00e9 le Privacy Shield 1.0. \u00c0 l&rsquo;\u00e9poque, l&rsquo;UE avait exig\u00e9 que les droits \u00e0 la vie priv\u00e9e de ses citoyens soient respect\u00e9s par le gouvernement am\u00e9ricain.<\/p>\n\n\n\n<p>En r\u00e9action, <strong>plusieurs pays de l&rsquo;UE ont d\u00e9cid\u00e9 d&rsquo;interdire l&rsquo;utilisation de Google Analytics<\/strong>. L&rsquo;<a href=\"https:\/\/www.euractiv.fr\/section\/politique\/news\/lutilisation-de-google-analytics-viole-le-droit-europeen-selon-lautorite-autrichienne-de-protection-des-donnees\/\" target=\"_blank\" rel=\"noreferrer noopener\">Autriche<\/a> a \u00e9t\u00e9 la premi\u00e8re \u00e0 le faire en d\u00e9cembre 2021, suivie par les Pays-Bas et la <a href=\"https:\/\/www.ictjournal.ch\/articles\/2022-02-14\/en-france-la-cnil-declare-illegale-lutilisation-de-google-analytics-update\" target=\"_blank\" rel=\"noreferrer noopener\">France<\/a>, respectivement en janvier et f\u00e9vrier 2022. L&rsquo;<a href=\"https:\/\/www.usine-digitale.fr\/editorial\/a-son-tour-l-italie-declare-illegale-l-utilisation-de-google-analytics.N2020092\" target=\"_blank\" rel=\"noreferrer noopener\">Italie<\/a> a rejoint l&rsquo;Union quelques mois plus tard, devenant ainsi le quatri\u00e8me pays \u00e0 mettre en \u0153uvre une telle interdiction. Ils ont \u00e9galement fait valoir que la <strong>collecte et le transfert des donn\u00e9es des utilisateurs vers les \u00c9tats-Unis n&rsquo;\u00e9taient pas conformes aux r\u00e8gles de l&rsquo;UE en mati\u00e8re de protection des donn\u00e9es.&nbsp;<\/strong><\/p>\n\n\n\n<p>Les donn\u00e9es collect\u00e9es comprenaient la date et l&rsquo;heure de la visite, des informations sur le navigateur, l&rsquo;adresse IP, la r\u00e9solution de l&rsquo;\u00e9cran, le syst\u00e8me d&rsquo;exploitation et la langue pr\u00e9f\u00e9r\u00e9e de l&rsquo;utilisateur. En outre, <strong>la l\u00e9gislation am\u00e9ricaine obligeait Google \u00e0 partager ces donn\u00e9es avec les agences de renseignement <\/strong>qui en faisaient la demande, ce qui soulevait de nouvelles inqui\u00e9tudes quant au traitement des donn\u00e9es personnelles des citoyens europ\u00e9ens.&nbsp;<\/p>\n\n\n\n<p>Ainsi, en 2023, la <strong>CNIL<\/strong>, l&rsquo;autorit\u00e9 fran\u00e7aise de protection des donn\u00e9es, a <strong>publi\u00e9 des orientations actualis\u00e9es sur l&rsquo;utilisation de Google Analytics, r\u00e9affirmant que cette pratique est ill\u00e9gale <\/strong>et, avec le DSB (organisme autrichien de surveillance de la protection des donn\u00e9es), a d\u00e9clar\u00e9 que l&rsquo;utilisation de Google Analytics est contraire au RGPD et que les entreprises de l&rsquo;UE qui continuent \u00e0 utiliser Google Analytics peuvent se voir infliger des amendes. De m\u00eame, en Italie, le <a href=\"https:\/\/www.garanteprivacy.it\/home\/docweb\/-\/docweb-display\/docweb\/9782874#english\" target=\"_blank\" rel=\"noreferrer noopener\">Garante per la Protezione dei Dati Personali a recommand\u00e9 aux entreprises de changer d&rsquo;outil<\/a> et de prendre des mesures suppl\u00e9mentaires de protection des donn\u00e9es.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AG4 est-il conforme au GDPR en Europe?<\/h3>\n\n\n\n<p>L&rsquo;ann\u00e9e derni\u00e8re, l&rsquo;<strong>UE et les \u00c9tats-Unis ont annonc\u00e9 un nouvel accord qui <\/strong>\u00e9tablit un nouveau bouclier de protection de la vie priv\u00e9e, soulignant qu&rsquo;il s&rsquo;agit d&rsquo;un accord politique et non juridique, et que sa validit\u00e9 et sa continuit\u00e9 dans le temps sont donc douteuses.&nbsp;<\/p>\n\n\n\n<p>En outre, des s\u00e9ances de questions-r\u00e9ponses ont \u00e9t\u00e9 organis\u00e9es avec les diff\u00e9rents organes de l&rsquo;UE, tels que la CNIL et le DBS, qui ont abouti aux conclusions et aux mesures possibles suivantes: le <strong>cryptage des donn\u00e9es pour l&rsquo;exportation, l&rsquo;utilisation d&rsquo;un serveur proxy et la demande du consentement explicite des utilisateurs pour les transferts de donn\u00e9es<\/strong>, une mesure irr\u00e9alisable car elle devrait s&rsquo;appliquer \u00e0 tous les utilisateurs europ\u00e9ens qui utilisent cet outil.<\/p>\n\n\n\n<p>\u00c0 partir du d\u00e9but de l&rsquo;ann\u00e9e 2024, l&rsquo;\u00e9cosyst\u00e8me num\u00e9rique de Google sera confront\u00e9 \u00e0 <strong>deux changements majeurs en mati\u00e8re de protection de la vie priv\u00e9e<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La premi\u00e8re <strong>exige l&rsquo;utilisation de banni\u00e8res de cookies certifi\u00e9es <\/strong>comme plateformes de gestion du consentement (CMP) par Google et le cadre de transparence et de consentement (TCF) de l&rsquo;IAB, version 2.2.<\/li>\n\n\n\n<li>La seconde est l&rsquo;<strong>introduction de la version 2 du mode de consentement dans Google Analytics 4<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Ces modifications visent \u00e0 <strong>r\u00e9pondre aux d\u00e9fis r\u00e9glementaires et aux exigences croissantes en mati\u00e8re de protection de la vie priv\u00e9e des utilisateurs<\/strong>, en particulier dans l&rsquo;Espace \u00e9conomique europ\u00e9en (EEE) et au Royaume-Uni.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tech4access et une solution compl\u00e8te de conformit\u00e9 GDPR avec Siteimprove Analytics<\/h2>\n\n\n\n<p>En r\u00e9sum\u00e9, Google Analytics 4 comprend plusieurs fonctionnalit\u00e9s con\u00e7ues pour aider les entreprises \u00e0 se conformer au GDPR, telles que l&rsquo;anonymisation IP, les outils de consentement et les contr\u00f4les de conservation des donn\u00e9es. Toutefois, malgr\u00e9 cette mise \u00e0 jour, la <strong>conformit\u00e9 au RGPD repose sur un accord qui n&rsquo;a pas de validit\u00e9 juridique <\/strong>et dont la continuit\u00e9 dans le temps ne peut \u00eatre d\u00e9termin\u00e9e &#8211; les ill\u00e9galit\u00e9s peuvent toujours se reproduire au fil du temps.<\/p>\n\n\n\n<p>Chez <a href=\"https:\/\/tech4access.com\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tech4access<\/a>, en tant que consultants experts en solutions et services innovants en mati\u00e8re d&rsquo;utilisabilit\u00e9 et d&rsquo;accessibilit\u00e9 num\u00e9riques, nous <strong>travaillons toujours avec les solutions qui offrent la meilleure garantie de conformit\u00e9 r\u00e9glementaire <\/strong>afin d&rsquo;\u00e9viter \u00e0 nos clients d&rsquo;avoir des probl\u00e8mes, aujourd&rsquo;hui et \u00e0 l&rsquo;avenir. C&rsquo;est pourquoi nous vous proposons Siteimprove Analytics, qui offre une <a href=\"https:\/\/tech4access.com\/fr\/comparaison-siteimprove-google-analytics4\/\" target=\"_blank\" rel=\"noreferrer noopener\">alternative robuste et compl\u00e8te \u00e0 Google Analytics 4<\/a>.<\/p>\n\n\n\n<p>Il s&rsquo;agit d&rsquo;une plateforme d&rsquo;analyse num\u00e9rique avanc\u00e9e qui fournit non seulement un <strong>aper\u00e7u d\u00e9taill\u00e9 et en temps r\u00e9el du comportement des utilisat00000eurs<\/strong>, mais qui garantit \u00e9galement la <strong>conformit\u00e9 avec les r\u00e9glementations en mati\u00e8re de confidentialit\u00e9 des donn\u00e9es telles que le RGPD<\/strong>. Siteimprove Analytics comprend des fonctionnalit\u00e9s telles que le stockage s\u00e9curis\u00e9 des donn\u00e9es, le suivi avanc\u00e9 des \u00e9v\u00e9nements et des cibles, ainsi que des solutions marketing compl\u00e8tes.<\/p>\n\n\n\n<p>Si vous souhaitez en savoir plus sur la mani\u00e8re d&rsquo;int\u00e9grer Siteimprove Analytics en tant qu&rsquo;outil d&rsquo;analyse et d&rsquo;optimisation web, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-vivid-cyan-blue-background-color has-background wp-element-button\" href=\"https:\/\/tech4access.com\/fr\/contact\/\">Contactez-nous!<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La confidentialit\u00e9 des donn\u00e9es est une question cruciale \u00e0 l&rsquo;\u00e8re num\u00e9rique, en particulier pour les entreprises op\u00e9rant dans l&rsquo;Union europ\u00e9enne (UE). Avec l&rsquo;introduction de Google Analytics 4 (GA4), la question se pose de savoir si cette nouvelle version de l&rsquo;outil d&rsquo;analyse de Google est conforme au r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD) de [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":7967,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[79],"tags":[],"class_list":["post-8032","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-optimisation-web","entry","has-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.4 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Google Analytics 4 est-il conforme au r\u00e8glement RGPD de l&#039;UE? 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